Frequently Asked
Questions

MerchButler.AI gives you access to just about everything in the merch world.

From everyday essentials to premium, retail-quality gear—we’ve got you covered:

• Apparel: From budget-friendly basics to top retail brands
• Promotional Products: Drinkware, bags, tech, office gear, and more
• Custom Merch: Fully branded items tailored to your needs
• Premium Options: High-end gifts and elevated brand experiences

With 150,000+ SKUs at your fingertips, you can source exactly what fits your brand, audience, and budget—all in one place.

MerchButler.AI is powered by Flywheel Brands, Inc.—a leading distributor in the promotional products and apparel space.

Through our extensive supplier network, you get access to endless product options across apparel, merch, and custom solutions—all vetted for quality and reliability.

We work with top manufacturers and trusted partners to ensure you’re getting the right product, at the right price, every time.

Yes—but you’re not just paying for a product, you’re getting a fully managed merch solution powered by Flywheel Brands, Inc.

We combine competitive pricing with expert sourcing, quality control, and hands-on support—so you get it done right the first time.

Turnaround times can vary depending on the product, quantity, and level of customization—but MerchButler.AI is built for speed and efficiency.

Typical timelines:

• Product sourcing & recommendations: 24–48 hours
• Artwork & approvals: 1–3 business days
• Production: 5–10 business days (depending on the item)
• Shipping: 2–5 business days

All in, most orders are completed in 1–3 weeks from start to delivery.

Because MerchButler.AI is powered by Flywheel Brands, Inc., we’re able to move quickly while maintaining high quality across every step.

Need it faster? We also offer rush options on many products—just let us know your timeline.